CITIZEN DIGITAL: Improving Tax Language A Key Aspect Of Advanced Public Finance Management

A recent press release by Kenya Revenue Authority (KRA) Board Chairman Anthony Ng’ang’a Mwaura is causing a great deal of consternation within the tax community in the country.

For one, such as myself, who has had a baptism by fire in tax advocacy, the statement’s use of words interchangeably- as synonyms- without reference to relevant legislation is a mistake.

Revenue collection debates are generally a “minds” discussion as opposed to a “hearts” conversation.

This, therefore, makes the choice of words -such as refunds, exemptions, waivers, abandonments, reliefs, incentives, or payments- have very specific legal meanings for purposes of clear interpretation.

Moreover, broader public understanding is key to ensure compliance with the law or else any confusion opens an opportunity for tax avoidance and evasion.

Such incidents further complicate an existing challenge of connecting the “technical language barriers” between tax practitioners, academics, legislators, journalists, activists, and citizens.

How then can we bridge the communication gap between the niche group of legal or accounting professionals and a wider audience of interested parties that continues to grow?

Local, national, regional, continental, and global tax issues must be fused to the relevant political or policy agenda in order for them to make sense. A concept in and of itself, will not make sense if not linked to individual needs it must address.

Consequently, speaking politics intelligently must correspond to talking about policy contextually and vice versa. 

Essentially if the idea of a “tax suspension” is the beginning of translating what a “Hustler Revenue Collection Plan” is, then it must clearly be so on account of existing law.

Otherwise, the leadership and management of the KRA will come across as underhandedly perpetuating the extension of current political schisms. This goes contrary to making tax simpler and more relatable.

Tax is a representation of interests, an understanding of governance, an application of sanctions, pursuit of economic justice, and a platform for civic education.

Its communication must recognize this because it is at the heart of state formation and its transformation, hence it must not be taken so casually, especially within the context of constructing more responsible citizenship.

Subsequently, Board Chairman Mwaura’s statement will have a negative impact on policy consistency, revenue collection, institutional development, mobilization of taxpayers, and the historical record of KRA, not to mention the next quarter’s targets.

On the reliability of policy, reports have thronged the news cycle as to industry concerns on how the statement unleashed unpredictability on account of the vagueness it projected.

Meanwhile, in a country suffering from serious tax apathy such a statement further erodes citizens’ confidence in an institution that has consistently been viewed as an unresponsive and punitive government agency.

Likewise, the plans to convert KRA from an authority to a service are likely to be questioned as a disingenuous public relations exercise that is likely to gobble up massive resources without establishing any practical or beneficial change for citizens. 

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